We've built comprehensive safety features and protocols to ensure every ride is secure, comfortable, and trustworthy for both riders and drivers.
Safe trips completed
Safety support available
Drivers verified
Emergency response time
Multiple layers of protection designed to keep you safe throughout your journey
All drivers undergo thorough background checks, document verification, and training before joining our platform.
Share your live location with trusted contacts and track your ride in real-time for complete peace of mind.
Our safety team is available round the clock to assist you with any concerns or emergencies.
One-tap emergency button instantly alerts authorities and your emergency contacts with your location.
Two-way rating system helps maintain high standards and builds trust between riders and drivers.
Optional trip recording feature for added security and dispute resolution.
Best practices to ensure a safe and pleasant experience for everyone
In case of emergency, immediately contact our 24/7 safety helpline or use the emergency button in the app.
1800-Eion Rides
Available 24/7 for immediate assistance
Use the emergency button in the app to:
• Alert emergency contacts
• Share live location
• Contact authorities
• Record incident details