Your Safety is Our Priority

Safe Rides, Every Time

We've built comprehensive safety features and protocols to ensure every ride is secure, comfortable, and trustworthy for both riders and drivers.

99.9%

Safe trips completed

24/7

Safety support available

100%

Drivers verified

<2min

Emergency response time

Comprehensive Safety Features

Multiple layers of protection designed to keep you safe throughout your journey

Driver Verification

All drivers undergo thorough background checks, document verification, and training before joining our platform.

Criminal background check
License verification
Vehicle inspection
Safety training completion

Real-time Tracking

Share your live location with trusted contacts and track your ride in real-time for complete peace of mind.

GPS tracking
Route monitoring
ETA updates
Location sharing

24/7 Support

Our safety team is available round the clock to assist you with any concerns or emergencies.

Emergency hotline
In-app support
Quick response team
Multilingual assistance

Emergency Button

One-tap emergency button instantly alerts authorities and your emergency contacts with your location.

Instant alerts
Police notification
Emergency contacts
Location broadcast

Rating System

Two-way rating system helps maintain high standards and builds trust between riders and drivers.

Driver ratings
Rider feedback
Quality monitoring
Performance tracking

Trip Recording

Optional trip recording feature for added security and dispute resolution.

Audio recording
Route logging
Incident reporting
Evidence collection

Safety Tips & Guidelines

Best practices to ensure a safe and pleasant experience for everyone

Before Your Ride

Verify driver details match the app
Check vehicle number plate
Share trip details with someone
Ensure your phone is charged

During Your Ride

Wear your seatbelt
Follow the suggested route
Stay alert and aware
Keep emergency contacts handy

After Your Ride

Rate your driver honestly
Report any issues immediately
Check for personal belongings
Confirm safe arrival

Emergency Support

In case of emergency, immediately contact our 24/7 safety helpline or use the emergency button in the app.

Emergency Hotline

1800-Eion Rides

Available 24/7 for immediate assistance

In-App Emergency

Use the emergency button in the app to:

• Alert emergency contacts

• Share live location

• Contact authorities

• Record incident details